Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Henddu Air Quality ("we," "our," or "us") collects, uses, maintains, and discloses information collected from users of our website and services.

Effective Date: January 1, 2026

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including but not limited to:

  • Identity Data: Full name, username, title, and date of birth
  • Contact Data: Email address, telephone numbers, and postal address
  • Financial Data: Payment card details and billing information
  • Transaction Data: Details of products and services you have purchased
  • Communications Data: Your preferences for receiving communications from us

1.2 Automatically Collected Information

When you access our website, we automatically collect technical data including:

  • Device Information: IP address, browser type and version, operating system
  • Usage Data: Pages visited, time spent on pages, navigation paths
  • Location Data: General geographic location based on IP address
  • Referral Data: How you arrived at our website

2. How We Use Your Information

We process your personal information for the following purposes:

  • Service Delivery: To provide, operate, and maintain our products and services
  • Order Processing: To process transactions and send related information
  • Customer Support: To respond to inquiries, comments, and requests
  • Communication: To send updates, security alerts, and promotional materials
  • Analytics: To understand usage patterns and improve our offerings
  • Legal Compliance: To comply with applicable laws and regulations
  • Fraud Prevention: To detect, prevent, and address security issues

3. Cookies and Tracking Technologies

We utilize cookies and similar technologies to enhance your experience on our website. These technologies enable us to remember your preferences, analyze site traffic, and deliver personalized content.

3.1 Types of Cookies

  • Strictly Necessary Cookies: Essential for website functionality and cannot be disabled
  • Performance Cookies: Collect anonymous data to help us improve website performance
  • Functional Cookies: Remember your preferences and personalization settings
  • Targeting Cookies: Track browsing habits to deliver relevant advertisements

3.2 Managing Cookie Preferences

You may control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For detailed guidance, consult your browser's help documentation.

4. Data Sharing and Disclosure

We are committed to maintaining the confidentiality of your personal information. We do not sell, trade, or rent your data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: Trusted third parties who assist in operating our business, subject to confidentiality agreements
  • Legal Obligations: When required by law, court order, or governmental authority
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Protection of Rights: To protect the rights, property, or safety of our company and users

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure with firewall protection
  • Regular security assessments and vulnerability testing
  • Access controls and authentication protocols
  • Employee training on data protection practices

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain conditions
  • Right to Restriction: Request limitation of processing of your data
  • Right to Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We will notify you of material changes through prominent notice on our website or via email. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Henddu Air Quality

Email: privacy@henddu.com

Website: Contact Form

We will respond to your inquiry within 30 days.

Last Updated: January 14, 2026